Privacy Policy

Introduction

LANDIZ Property Verification ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property verification services, website, and related platforms (collectively, the "Services").

Information We Collect

1. Personal Information

When you use our Services, we may collect:

• Full name, email address, phone number, and contact information
• Property addresses and location details for verification purposes
• Government-issued identification documents (for verification services)
• Property documents including title deeds, survey plans, and ownership certificates
• Payment information for service transactions
• Communication records including emails, chat logs, and call recordings

2. Property Information

As part of our verification services, we collect:

• Property location data and geographic coordinates
• Land registry information and title documents
• Survey plans and boundary descriptions
• Historical ownership records and transaction history
• Due diligence reports and verification findings

3. Technical Information

Automatically collected when you visit our website:

• IP address, browser type, and device information
• Usage data including pages visited and time spent
• Cookies and similar tracking technologies

How We Use Your Information

We use collected information to:

• Provide and improve our property verification services
• Conduct due diligence and title searches on properties
• Verify property ownership and legal status
• Process service requests and transactions
• Communicate with you about services and updates
• Ensure the security and integrity of our Services
• Comply with legal obligations and prevent fraud
• Generate anonymized analytics for service improvement

Data Protection & Security

We implement comprehensive security measures to protect your information:

Security Measures

• Encryption of sensitive data during transmission and storage
• Secure access controls and authentication protocols
• Regular security audits and vulnerability assessments
• Confidentiality agreements with all employees and partners
• Secure document storage and disposal procedures

Data Retention

We retain your information only as long as necessary:

• Property verification records: 10 years minimum
• Client transaction records: 7 years minimum
• Marketing information: Until opt-out requested
• Legal compliance data: As required by Nigerian law

Information Sharing & Disclosure

We do not sell your personal information. We may share information with:

• Government Agencies: For property verification and legal compliance (Lagos State Land Bureau, Abuja Geographic Information Systems, etc.)
• Service Providers: Trusted partners who assist in providing our Services (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with merger, acquisition, or sale of assets

Your Rights & Choices

You have rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Opt-Out: Opt-out of marketing communications

To exercise these rights, contact us at support@landiz.com.ng.

International Data Transfers

As we serve Nigerians in the diaspora, your information may be transferred to and processed in countries outside Nigeria. We ensure appropriate safeguards are in place for such transfers, particularly for clients in:

• United Kingdom and European Union (GDPR compliance)
• United States and Canada
• Other countries with Nigerian diaspora communities

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enhance website functionality and user experience
• Analyze website traffic and usage patterns
• Remember user preferences and settings
• Provide personalized content and recommendations

You can control cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites, including:

• Government land registries and agencies
• Payment processing platforms
• Industry partners and affiliates

We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies separately.

Children's Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

Policy Updates

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Updating the "Last Updated" date at the top of this policy

Continued use of our Services after updates constitutes acceptance of the revised policy.