Clear guidelines on refunds for property verification, land verification, due diligence, and other property services in Nigeria
At LANDIZ Property Verification, we strive to provide exceptional property verification, land verification, due diligence, and property acquisition services. This refund policy outlines the circumstances under which refunds may be granted for our various services.
Most of our property verification services involve significant upfront work, research, and third-party costs. As such, refunds are typically limited to specific circumstances outlined below. We encourage clients to review service descriptions and ask questions before proceeding with payment.
| Service Type | Refund Eligibility | Refund Period |
|---|---|---|
| Property Verification | Partial Refund Only | Within 24 hours of payment |
| Land Verification | Partial Refund Only | Within 24 hours of payment |
| Due Diligence Services | No Refund | N/A |
| Title Search | No Refund | N/A |
| Property Acquisition | Case-by-Case | Before service commencement |
| Property Management | Monthly Basis | Pro-rated monthly |
Refunds may be considered under the following specific circumstances:
The following services and circumstances are typically non-refundable:
Email refund requests to support@landiz.com.ng with your service details, payment information, and reason for refund request.
Our team reviews your property verification service details and refund eligibility within 3-5 business days.
If approved, refunds are processed within 7-10 business days to your original payment method.
Approved refunds for property verification services typically appear in your account within 7-14 business days, depending on your financial institution's processing time.
If you have concerns about our refund decision for property verification or land verification services:
This refund policy may be updated periodically to reflect changes in our property verification, land verification, and property management services. The "Last Updated" date at the top of this page indicates when revisions were made.
If you have questions about our refund policy for specific property services, please contact our support team before making a payment.
Contact our support team for clarification on refund eligibility for your specific property verification or land verification service.
